Terms of service

Terms of Service

Welcome to Caphavenco. These Terms of Service ("Terms") govern your access to and use of www.caphavenco.us, including purchases made through our website.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website.

1. About Caphavenco

Caphavenco is an independent online retailer offering hats and headwear accessories from various third-party brands.

We are not the manufacturer, owner, or official representative of the third-party brands featured on our website unless a specific product page expressly states otherwise.

The appearance of a third-party brand name, logo, or trademark on our website is for product identification and descriptive purposes only. It does not, by itself, imply that the brand is affiliated with, sponsors, or endorses Caphavenco.

All third-party trademarks, brand names, and logos remain the property of their respective owners.

2. Eligibility and Website Use

By using our website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to:

Use our website for unlawful purposes.
Submit false, misleading, or fraudulent information.
Interfere with the security or operation of our website.
Attempt to gain unauthorized access to our systems.
Copy, reproduce, or misuse website content without authorization.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated, subject to applicable law.

3. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, and other details accurately.

However, actual product appearance may vary slightly due to screen settings, lighting, manufacturing differences, or other factors.

Products sold through Caphavenco may be manufactured or supplied by third-party brands or suppliers. Product availability and specifications may change.

If you have questions about a product, please contact us before placing an order.

4. Prices and Payments

All prices are displayed in the currency indicated on our website or at checkout.

Prices, promotions, and product availability may change without prior notice. Any changes will not affect an order that we have already accepted, except where required or permitted by applicable law.

Payment must be successfully authorized before an order can be processed.

Available payment methods will be displayed at checkout. Payment processing may be handled by third-party payment providers under their own terms and privacy policies.

5. Orders and Acceptance

After placing an order, you may receive an order confirmation email.

An order confirmation does not necessarily mean that the order has been finally accepted. We reserve the right to review and, where legally permitted, refuse or cancel an order due to suspected fraud, payment issues, pricing or listing errors, product unavailability, or other legitimate reasons.

If we cancel an order after payment has been collected, we will arrange an appropriate refund.

Please ensure that your contact and shipping information is accurate when placing an order.

6. Shipping and Delivery

Order processing generally takes 1–3 business days.

Our current estimated shipping times and charges are described in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by carrier operations, weather, holidays, customs procedures, or other circumstances outside our control.

Customers are responsible for providing accurate shipping details at checkout.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Eligible products may be returned within 30 days of delivery, subject to the conditions in our Return & Refund Policy.

Standard returns must meet the applicable product condition and packaging requirements. Customers are generally responsible for standard return shipping costs.

For damaged, defective, or incorrect items, please contact us so we can review the issue and provide an appropriate resolution.

For full details, please review our Return & Refund Policy.

8. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and external websites.

We do not control all third-party services and are not responsible for their independent content, policies, or practices.

Your use of third-party services may be subject to additional terms and privacy policies provided by those parties.

9. Intellectual Property

Website content, including original text, graphics, design elements, and other materials created for Caphavenco, may be protected by intellectual property laws.

Third-party brand names, trademarks, logos, and product images belong to their respective owners or licensors.

Nothing in these Terms transfers ownership of third-party intellectual property to Caphavenco.

You may not reproduce or commercially use website content without appropriate authorization.

10. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available at all times.

To the extent permitted by law, Caphavenco will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through it.

Nothing in these Terms excludes or limits any consumer rights, warranties, or liabilities that cannot legally be excluded or limited under applicable law.

11. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our website or your material violation of these Terms.

This provision does not apply where prohibited by law.

12. Changes to These Terms

We may update these Terms from time to time.

The revised version will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.